42% of Shoppers Abandon their Carts Due to Missing or Incorrect Delivery Dates

Introducing FenixCommerce, the first all-in-one shipping &
logistics platform built for today’s consumer demands.

Providing solutions for leading brands that has led to:

37% increase in site conversions

48% increase in shipping profits

75% decrease in post-purchase customer tickets

I’m ready to start

Brands ship millions of packages from 800+ warehouses with Fenix

A Shipping Platform that Benefits You and Your Customers

The shipping realm is getting complex, customers are expecting fast & accurate deliveries, merchants are looking for more profits.

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Deliver Better With FenixCommerce

Merchant

Increase site conversion

Reduce Cart Abandonment

Decrease customers
support

Increase Shipment
Revenue

Drive customer loyalty

Customer

Accurate delivery dates on product page

Provide Buy Online, Pick Up In Store(BOPIS)

Minimize Split Shipments

Realtime Delivery Date

Seamless returns

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Pre-Purchase

Shoppers are 3X more likely to convert when they see an estimated arrival date. From PDP to checkout, keep your delivery date visible.

Increase in new customer conversion rate

37%

Reduction in cart abandonment

1. Provide accurate delivery dates

With Fenix, you can now provide calculated delivery dates with top-level accuracy. Fenix will review carrier, inventory and processing time data to provide an EDD with up to 91% accuracy.

2. Spotlight shipping in every step

Display details at all stages of the order experience: Product Page, Cart, Checkout so your customer already envisions their package at their door.

3. Make local pickup a breeze

Configure local pickup locations on the checkout and give your online customers the option of picking their order up at a store closest to them.

Pre-Purchase

Shoppers are 3X more likely to convert when they see an estimated arrival date. From PDP to checkout, keep your delivery date visible.

1. Provide accurate delivery dates

With Fenix, you can now provide calculated delivery dates with top-level accuracy. Fenix will review carrier, inventory and processing time data to provide an EDD with up to 91% accuracy.

2. Spotlight shipping in every step

Display details at all stages of the order experience: Product Page, Cart, Checkout so your customer already envisions their package at their door.

3. Make local pickup a breeze

Configure local pickup locations on the checkout and give your online customers the option of picking their order up at a store closest to them.

Increase in new customer conversion rate

37%

Reduction in cart abandonment

Increase in new customer conversion rate

37%

Reduction in cart abandonment

Increase in new customer conversion rate

37%

Reduction in cart abandonment

Increase in new customer conversion rate

37%

Reduction in cart abandonment

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Order Operations

Better Accuracy Means Better Operations

Intelligently route and combine orders through the right carriers and warehouses.

1. Meet Fenix Intelligence, your operations analyst.

Based on the customers address, inventory availability, fulfillment locations, and your customer behavior, Fenix optimizes for customer experience and cost efficiencies.

2. No more accidental split-shipments

Use Fenix to dramatically decrease the number of split shipments, which accounts for merchant shipping costs.

xx%

lower shipping carrier costs

xx%

average increase in shipping margin

1. Meet Fenix Intelligence, your operations analyst.

Based on the customers address, inventory availability, fulfillment locations, and your customer behavior, Fenix optimizes for customer experience and cost efficiences.

2. No more accidental split-shipments

Use Fenix to dramatically decrease the number of split shipments, which accounts for merchant shipping costs.

xx%

average increase in shipping margin

xx%

average increase in shipping margin

Empowering merchants, to deliver better

Predict and share delivery dates with up to 91% accuracy

Intelligently determine the most time and cost-efficient route

Provide real-time tracking that builds customer loyalty and trust

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Fenix integrates with all major carriers to best route your orders.

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Post-Purchase

Build Relationships, Even Through Logistics

Right after purchase, Fenix helps you build trust with your customers with detailed order tracking.

Build Relationships,
Even Through Logistics

Right after purchase, Fenix helps you build trust with your customers with detailed order tracking.

1. Keep customers updated on their shipments in real-time

83% of shoppers expect regular communication about their packages. Keep customers happy through proactive and timely notifications about delivery times, delays, and pick-up status

2. Increase customer trust and retention

Leverage customer obsession with tracking pages by embedding special offers that boost engagement & drive sales.

3. Create custom branded tracking pages

Create an immersive experience by allowing customers to track their order on your custom branded tracking page instead of a carrier site

1. Keep customers updated on their shipments in real-time

83% of shoppers expect regular communication about their packages. Keep customers happy through proactive and timely notifications about delivery times, delays, and pick-up status

2. Increase customer trust and retention

Leverage customer obsession with tracking pages by embedding special offers that boost engagement & drive sales.

2. Create custom branded tracking pages

Create an immersive experience by allowing customers to track their order on your custom branded tracking page instead of a carrier site

1. Estimated delivery dates with 91% Accuracy

With Fenix, you can now provide calculated delivery dates with top-level accuracy. Fenix will review carrier, inventory and processing time data to provide an EDD with up to 91% accuracy.