Effective Date: January 1, 2020
Fenix Commerce Inc. (“Fenix Commerce”) knows your privacy is important so we will treat the information you share with us with care.
Information We Collect
As you interact with Fenix, we may collect the following information:
Information you provide to us:
Information we collect automatically: We automatically collect certain information about your activity when you interact with us online. This includes:
Please see our “Cookies and Tracking Technologies” section below for further information, including your choices in relation to the use of these technologies.
We may combine information that we receive from the various sources described above for the purposes identified in the next section.
How We Use the Information We Collect
We use the information we collect to:
We may aggregate or de-identify information such that it is no longer linked to you or your device. This notice does not limit our ability to use or disclose aggregated or de-identified information that is not linked to you.
How We Share Information
Fenix Commerce may share the information it collects about you in the following circumstances:
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
Cookies and Tracking Technologies
Like many companies, we and our service providers may use “cookies” and other tracking technologies to gather information about your visit to our Website (see “Information We Collect” above). We use these tools to measure site activity, provide a better user experience, and to deliver, evaluate and tailor our marketing communications and online advertisements for you. Cookies are used by websites and web browsers to maintain information regarding your previous activities on a website, including what content has been displayed to you. Cookies are also used to optimize the performance of our website.
We use analytics services (such as those of Google Analytics) on our website. These services collect and analyze your usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you.
To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here. We have disabled data sharing with Google products and services.
We also place web beacons in our emails. Web beacons help us measure the effectiveness of our email campaigns. They do this by identifying when individuals open or act on an email message; when email messages are forwarded; the type of software, device, operating system and browser used to deliver the email; and when an individual clicks on a link included in an email message.
Our website may integrate technologies that allow us to advertise on other websites you visit and other applications you use. For more information about interest-based advertising and your options for managing it, you may visit the NAI’s Consumer Opt-Out or DAA’s Consumer Opt-Out. There, you may opt-out of receiving tailored advertising from participating companies. We do not control these options or who participates in these programs. Nor are we responsible for the effect, continued availability, or accuracy of these mechanisms.
For mobile advertising and analytics, each operating system provides its own instructions on how to control advertisement tracking.
At this time, we do not honor “do not track” signals from a website browser. Please see your browser’s Help instructions to learn how to manage cookies and other tracking technologies. If you choose to refuse or delete cookies, you will need to repeat this process if you use another computer or browser. If you choose to decline cookies, you may find that the functionality of some websites is impaired.
Links to External Websites
For your convenience and informational purposes, our website may contain links to external websites that are not owned or controlled by Fenix Commerce. We do not control such websites and we are not responsible for the content and performance of these sites. The inclusion of links to other websites does not imply any endorsement of the material on the websites or any association with their operators. We do not operate, control, or endorse any information, products, or services provided by third parties through the Internet. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites.
Fenix Commerce does not direct services to or knowingly collect any personal information from children under the age of 13. Parents who have questions concerning our privacy policies and practices can contact us at firstname.lastname@example.org.
Job Candidate Privacy
For information regarding your privacy as a candidate for a position with Fenix Commerce, please visit our Candidate Privacy Statement.
Privacy Inquiries and Information Requests
In some places you may have certain rights under privacy and data protection laws. These may include the right to request to have your personal information updated or deleted, to access your personal information, or to object to Fenix Commerce using that personal information for certain purposes. These rights are subject to verification and certain exceptions.
If you are a California resident, for instance, state law affords you certain privacy rights. You can learn more about these in the next section, “California Privacy Rights and Additional Information.”
California Privacy Rights and Additional Information
California Data Access and Deletion Rights
If you are a California resident, the California Consumer Privacy Act (“CCPA”) allows you to make certain requests about your personal information (as defined in the CCPA). Specifically, the CCPA allows you to request that we:
Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide our website to you.
Verification: Depending on the sensitivity of the information you are requesting and the type of request you are making, we will take reasonable steps to verify your identity based on the information that we currently possess. This may include, at a minimum, verifying your contact information and matching it with our records.
Authorized Agent: You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request.
The CCPA further provides you with the right not to be discriminated against (as provided for by applicable law) for exercising your access or deletion rights.
If you would like further information regarding your rights under California law or would like to exercise any of them, you may contact us at email@example.com or by mail at Fenix Commerce Inc., Attn: Privacy Team, 5434 Castle Manor Drive, San Jose, California 95129-4165.
California “Shine the Light” Disclosure
If you are a California resident you have the right to request information from Fenix Commerce regarding the manner in which Fenix Commerce shares certain categories of your personal information with third-parties, for the third-parties’ direct marketing purposes. We do not share personal information for such purposes.
Privacy Information for California Residents
The CCPA also requires us to provide California residents with particular information about our data collection and usage practices. In keeping with those requirements, below is a summary of the categories of personal information we collect, the sources and uses of such information, and the entities with which we share that information.
Additional information is available above in the Sections “How We Use the Information We Collect” and “How We Share Information.”
Categories of Personal Information Collected and Purposes
We collect the following categories of personal information in order to communicate with you, including for marketing and recruiting purposes:
We collect the following categories of personal information in order to operate and improve our website:
We collect the following categories of personal information for marketing and advertising purposes:
We collect the following categories of personal information (examples of which are provided above) for purposes of bug detection, error reporting, security, fraud detection, and legal compliance, or as directed by the user:
Sources of the Information We Collect: We receive the categories of information we collect from you and your device activity, and our affiliates.
Categories of third-parties to whom we disclose the information: In addition to sharing information with our service providers as described above in the “How We Share Information” section, we may share the information we collect with entities, including government entities for legal purposes; with your consent; and entities in connection with the sale or transfer of the business or its assets.
Trademarks and Service Marks
Our website contains various trademarks and service marks owned, registered or licensed by us and our affiliates. Use of these marks is with the expressed approval of Fenix Commerce and/or its affiliates. Any requests for the use of such marks should be directed to us via email at firstname.lastname@example.org, telephone at +1 (___) ___-____ or by mail at Fenix Commerce Inc., Attn: Privacy Team, 5434 Castle Manor Drive, San Jose, California 95129-4165.
This website and the content contained herein and therein are provided on an “As Is” basis. We make no representations or warranties of any kind express or implied as to the operation of the website. To the fullest extent permissible by applicable law, we disclaim all warranties, express, or implied, including but not limited to implied warranties or merchantability, fitness for a particular purpose, title, and/or infringement.
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