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Estimated Delivery Dates (EDD)

Communicate Clear Delivery Promises From Pre-Purchase to Doorstep
FenixCommerce enables eCommerce brands to display Definitive Estimated Delivery Dates on PDP, Cart, and Checkout.

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Reliable Delivery Dates Customers Can Bank On

Fenix leverages data from millions of orders, real-time events, inventory, and customer location to calculate highly accurate delivery estimates. By setting clear expectations with Fenix, shoppers know exactly when their order will be delivered.
Fenix uses order data, real-time events, inventory, and customer location to provide accurate delivery timelines.

Inspire confidence with EDDs and get up to 40% incremental conversions

Providing definitive delivery dates eliminates doubt and uncertainty from the customer journey—ultimately translating to more conversions and sales.
Fenix uses order data, real-time events, inventory, and customer location to provide accurate delivery timelines.
“Our conversion rates have doubled!”
Scott R. | Global Brand Director | GRAYL
Best support ever! The integration has been live for 90 days and our conversation rates are at 111% and sales are up 2x. This partnership is proving to be one heck of a success story!
“Great addition to our eCommerce experience”
Alex K. | COO | Tactical Baby Gear
Fenix was implemented, with excellent customer service, appreciate the visibility of delivery dates and we’ve seen an increase in conversation and shipping revenue.

Increase Shipping Revenue by Making Delivery More Personable

Fenix personalizes each customer’s shipping experience by providing multiple shipping options along with a promised delivery date, thereby reducing cart abandonment by up to 38% and incentivizing shoppers to pay for faster shipping. 
Fenix uses order data, real-time events, inventory, and customer location to provide accurate delivery timelines.
Easily Integrate & Scale with FenixCommerce
FenixCommerce is pre-integrated with all major US carriers including USPS, FedEx, UPS, and DHL, and can access your negotiated rates in real-time. 

With support for many eCommerce platforms, launch Fenix on your website within days. Our APIs make data and operations unification a breeze, so you can start improving your customers' shopping experiences in as little as two days and see results almost immediately. 
Fenix uses order data, real-time events, inventory, and customer location to provide accurate delivery timelines.
See FenixCommerce EDD in action
92% of customers expect nothing less than clear and accurate delivery promises. Start creating a superior pre-purchase customer experience that transforms casual shoppers into loyal customers with FenixCommerce EDDs.

FAQ

  • What are Estimated Delivery Dates (EDD) by FenixCommerce?

    EDD by FenixCommerce are accurate delivery timelines calculated using data from millions of orders, real-time events, inventory levels, and customer location to enhance eCommerce shopping experiences.

  • How does EDD impact online shopping?

    By providing clear and reliable delivery dates, EDD aims to increase customer confidence, reduce cart abandonment, and improve conversion rates by up to 40%.

  • Can FenixCommerce EDD integrate with major carriers?

    Yes, it's pre-integrated with major US carriers like USPS, FedEx, UPS, and DHL, allowing real-time access to negotiated rates.

  • What benefits do retailers see with FenixCommerce EDD?

    Retailers report doubled conversion rates, increased sales, and enhanced customer satisfaction due to accurate delivery predictions and personalized shipping options."

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