For the past few years, the common wisdom when it comes to eCommerce delivery has been “customers want fast and free”. While you’re unlikely to find a lot of customers

Over the past few months, there has been a lot of discussion about how COVID-19 has changed consumer behavior. This past May, total online spending was up 77% year-over-year–to $82.5B.

Along with the many unprecedented changes brought upon by COVID, we are seeing a shift in how companies operate and deliver their products to their customers. There have been 6,378

In a short span of time, COVID-19 has altered everyday life for everyone. With social distancing guidelines, people have reconsidered and changed how they shop and get their goods which

If you sell both on Amazon and Direct To Consumer, one potential silver lining in the current coronavirus pandemic is the opportunity to shift more sales to DTC–and to strengthen

Interesting Times We were going to open this blog by saying something about living in unprecedented times, but it feels like that sort of statement is becoming almost cliché, however

Here’s how not to do it: #2 in our 3-post series It’s the year 2020, and while eCommerce giants like Amazon can promise delivery of a package within 24 hours,

Position your business to gain market share when the tide comes back “Only when the tide goes out do you discover who’s been swimming naked.” Warren Buffett’s sage observation on

The FenixCommerce team has been back from RILA LINK2020 for over a week now, and we’ve finally had a chance to digest all we saw and distill it into five

It’s a Wrap! In case you missed it (shame on you!), FenixCommerce was in the house at the RILA LINK 2020 conference this year, with a snazzy kiosk on the

[Editor’s note: This week’s post comes from Robert Rand, Director of Partnerships & Alliances at our partner JetRails. JetRails provides fully-managed hosting solutions for rapidly growing and well-established brands.]  Consumer

The annual NRF Big Show has come and gone! Our Founder and CEO Akhilesh Srivastava flew out this week from our San Jose headquarters to join over 40,000 retail professionals

Delivery Matters In a world where Amazon.com seemingly sets the standards for all things concerning eCommerce delivery, is there room for online Retailers and DTC brands to provide their own

Is there really still time to optimize my holiday shipping? I know, I know, you are too busy processing BFCM orders to worry about what’ll be happening over the next

As per recently released NRF analysis for holiday 2012 sales, the overall year-over-year sales growth for 2012 topped at 3% compared with 12% for the online channels. Only a handful

According to the latest research report from FedEx/Internet retailer, almost 70% of the online purchases are delivered to customers within 3-4 days, which is great news in itself and retailers

While shopping for an item on one of the leading omni-channel retailer, I was pleasantly surprised and frustrated at the same time. The reason – the retailer in this instance