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With shoppers now demanding shorter delivery timelines (same day or next day) and free or low-cost shipping, so much pressure is being piled on merchants and DTC brands to reinvent their delivery logistics to match consumer expectations.  But due to the rising costs associated with shipping, retail operations teams are…

There’s so much to learn from Amazon that we could write an entire book on valuable eCommerce nuggets for online sellers based on how this retail heavyweight has conducted its operations over the years.  In part one of this two-part series on key Amazon eCommerce lessons for retailers in 2022,…

“We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient.” - Jeff Bezos Who hasn’t heard of Amazon eCommerce?  Amazon began its journey in 1994 but has since risen to become a…

If you're looking to switch your third-party logistics (3PL) provider, then you already recognize a straightforward fact: No two 3PL logistics companies are the same. Of course, by now, you know a lot about what to expect in terms of processes and costs when outsourcing your retail order fulfillment operations. …

eCommerce business owners face several marketing challenges along with shipping today. There are so many challenges that make it hard to get your products to your customers on time. That’s why you must seek proactive shipping solutions. Seeing that the landscape has become much harder for retailers and  brands to…

Overseeing the affairs of an eCommerce business can be overwhelming because there's always a never-ending list of tasks demanding your attention. This is true, especially when you consider the marketing side of things.  eCommerce marketing is both time, labor, and resource-intensive. And if you’re like any of the 72% of…

In 2020 alone, 61% of businesses that explored automation exceeded their revenue targets.  Introducing automation into your eCommerce business can have a significantly positive ripple effect. Not only does an eCommerce automation solution reduce the amount of valuable time spent on repetitive tasks, but it also improves efficiency and your…

“Work on it, not just in it.” - Michael Gerber As a player in eCommerce, you already envision what kind of results you want to create in your business. And Michael Gerber’s words epitomize the structural shift required to build an eCommerce business that works for you, not the other…

As a growing DTC eCommerce brand, you’ll come to a point where you get fed up with that part of retail operations that rips into your finances and time, eventually slowing the growth of the business. Manual tasks! Here at FenixCommerce, we've seen it happen all too often which is…

A subpar post-purchase experience and package tracking system are costing many merchants in different ways. These sellers are losing customers every day and missing out on the additional revenue inflow that should come from repeat purchases.  Customers today believe that retailers have a lot more work to do in how…