With the COVID-19 pandemic disrupting supply chains across the globe, there is a renewed focus on order management systems as essential components of a company’s fulfillment processes, as well as
For the past few years, the common wisdom when it comes to eCommerce delivery has been “customers want fast and free”. While you’re unlikely to find a lot of customers
Over the past few months, there has been a lot of discussion about how COVID-19 has changed consumer behavior. This past May, total online spending was up 77% year-over-year–to $82.5B.
[Editor’s note: This week’s post comes from Robert Rand, Director of Partnerships & Alliances at our partner JetRails. JetRails provides fully-managed hosting solutions for rapidly growing and well-established brands.] Consumer
I don’t wanna brag, but here at FenixCommerce marketing, we have cool jobs. Not only do we get to help eCommerce sellers understand the huge potential to improve conversion (and
Order Delivery Matters In a world where Amazon.com seemingly sets the standards for all things concerning eCommerce delivery, is there room for online Retailers and DTC brands to provide their
As per recently released NRF analysis for holiday 2012 sales, the overall year-over-year sales growth for 2012 topped at 3% compared with 12% for the online channels. Only a handful
According to the latest research report from FedEx/Internet retailer, almost 70% of the online purchases are delivered to customers within 3-4 days, which is great news in itself and retailers
While shopping for an item on one of the leading omni-channel retailer, I was pleasantly surprised and frustrated at the same time. The reason – the retailer in this instance
The report talks about four areas you can focus on in order to provide a better customer experience, improve conversion, and stick to your shipping budget–even if you can’t give every shopper “fast and free” shipping.
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