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It’s never too early to think about the holidays. For many brands, the holidays are the busiest time of the year. The holiday cheer and increased spending across the world bring in more revenue and, of course, more challenges, mishaps, and potential headaches for E-Commerce brands. To ensure a cheerful,…

Buy Online, Pick Up In Store (BOPIS) is a fast-growing omnichannel strategy that many retailers are beginning to implement. It has become a sort of lifeline for retailers and is the delivery method of choice for more than 50% of consumers as well. That’s because it is not only swift…

The 2022 holiday season is imminent and we expect the rush to be massive as always. During peak season, carriers will most likely have their hands full as they deal with an influx of packages that have to be sent out to final consumers.  To reduce the usual strain on…

Holiday shopping is arguably the busiest time of the year for retailers since it is when consumers usually get into a buying frenzy. While the period usually generates an influx of online orders for eCommerce businesses, customers and retailers must deal with a recurring but rather dreadful reality this 2022…

FenixCommerce Estimated Delivery Dates (EDD) allows retailers to provide a superior pre-purchase customer experience by displaying accurate and personalized estimated delivery dates on Product Detail, Cart, and Checkout pages. Our platform provides an intelligent automated solution that optimizes delivery dates and shipping options based on real-time customer info, inventory levels,…

Shipping Upgrade Rates Are you currently offering shoppers a way to upgrade their chosen shipping method on your online store?  Consider some key statistics from Fenix’s Delivery Operating System which provides some insight into shipping upgrades and customers’ delivery choices: Across the board we see customers upgrading their shipping options…

Shipping may just be the most complex aspect of eCommerce fulfillment. It is a key component of the customer experience which is why it requires time and effort to plan. While you can provide a superior shopping experience, it is your shipping process that enables customers to connect with your…

Today’s consumers are always looking for retailers that offer the fastest shipping options when shopping online. Due to their newfound desire for instant gratification (a consequence of the global pandemic), fast shipping is now a highly influential factor in their decision-making.  To meet this demand for speedy shipping and delivery,…

There’s so much that goes on behind the scenes after a customer makes an order. Many retailers are keen on optimizing this phase so they can get packages processed and shipped faster.  If you’re wondering how you stack up against retail giants like Amazon when it comes to getting orders…

Amazon Prime Day is the biggest shopping holiday of the year in the United States. Over 30% of Americans are expected to shop on Prime Day this year with an estimated $12+ billion in sales during this 48-hour period alone. With such a high potential for sales, it's no wonder…