It's estimated that this year's Cyber Monday will bring in $11.2 billion in online sales this year and it's no wonder why: Cyber Monday is a great opportunity for retailers to capture shoppers who are looking to make purchases while they're browsing around at home or work. But with so much competition out there—and with […]

What is Checkout Abandonment? When a shopper adds an item(s) to their cart, enters their personal and credit card information in the checkout stage, and then decides not to complete their purchase, this is referred to as checkout abandonment (whether they have an account or as a guest checkout) Why is checkout abandonment a problem […]

It’s never too early to think about the holidays. For many brands, the holidays are the busiest time of the year. The holiday cheer and increased spending across the world bring in more revenue and, of course, more challenges, mishaps, and potential headaches for E-Commerce brands. To ensure a cheerful, smooth holiday season, planning ahead […]

Buy Online, Pick Up In Store (BOPIS) is a fast-growing omnichannel strategy that many retailers are beginning to implement. It has become a sort of lifeline for retailers and is the delivery method of choice for more than 50% of consumers as well. That’s because it is not only swift and convenient but also saves […]

FenixCommerce Estimated Delivery Dates (EDD) allows retailers to provide a superior pre-purchase customer experience by displaying accurate and personalized estimated delivery dates on Product Detail, Cart, and Checkout pages. Our platform provides an intelligent automated solution that optimizes delivery dates and shipping options based on real-time customer info, inventory levels, fulfillment locations, product parameters, and […]

Shipping Upgrade Rates Are you currently offering shoppers a way to upgrade their chosen shipping method on your online store?  Consider some key statistics from Fenix’s Delivery Operating System which provides some insight into shipping upgrades and customers’ delivery choices: Across the board we see customers upgrading their shipping options 12.5% of the time Toys […]