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The role of branded order tracking strategy in eCommerce sales boost

Today, it's so easy to start an eCommerce store by providing accurate order tracking details, especially after the inception of popular stores like Shopify and WooCommerce.  Configure carrier/shipping selection Making money online is real and having an e-commerce store is one of the ideal ways to kickstart your entrepreneurial career.  The thing is, if your […]

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Are You Keeping Your eCommerce Delivery Promises To Your Customers?

Consumers today have very demanding expectations when it comes to how fast they want their orders delivered. They also expect high-level accuracy and transparency with their deliveries. And it doesn’t help that brands like Walmart and Amazon are piling the pressure on other retailers to innovate and come up with faster, low-cost shipping options as […]

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E-commerce Shipping and Fulfillment: A Complete Guide (2022)

So you've invested your energy and expertise to deliver a great experience to your customers.  You set up a nice image, tweaked your store, and created a compelling sales copy - to satisfy your customers.  However, on the flip side, the e-commerce shipping process can make you feel like you're handing your entire business to […]

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The Importance Of Estimated Delivery Dates With FenixCommerce

For many online customers, the time frame when a package can be shipped and delivered can be the make-it-or-break factor between a conversion or an abandoned cart. In today's marketplace, online shoppers are increasingly demanding not just affordable shipping rates, but also faster options. That's exactly why we realize the importance of Estimated Delivery Dates. […]

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Supercharge Customer Retention With Branded Order Tracking Experiences

Did you know after receiving order tracking details online shoppers track their orders 6-8 times before delivery? Can you believe shipping confirmation emails have one of the highest engagement rates?  Seriously! It's true. According to a Convey survey, 99% of consumers expect communication from retailers in the post-purchase phase, which is the most anxious stage […]

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Changes in Delivery Expectations due to COVID19

In a short span of time, COVID-19 has altered everyday life for everyone. With social distancing guidelines, people have reconsidered and changed how they shop and get their goods which have led to a shift in consumer mindset. People have now moved to shop online, even more so than before, because of all the closures […]

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