Introduction: In the bustling world of e-commerce, the promise of precise estimated delivery dates (EDDs) before a customer clicks 'purchase' is becoming the golden standard for retail excellence. Yet, many brands remain on the sidelines, cautious about venturing into the realm of explicit pre-purchase delivery commitments. This deep dive unravels the core reasons behind this […]

Selecting the right solution for providing estimated delivery dates on your eCommerce store front is critical to improve customer experience. This article gives you the guide to evaluate the solutions and determine what's the right solution for you as a brand.

Introduction: In today's competitive e-commerce landscape, providing an outstanding customer experience is more than a luxury—it's a necessity. Retailers are increasingly turning to sophisticated solutions like FenixCommerce to address critical aspects of the fulfillment process, including estimated delivery dates, proactive post purchase delivery visibility for their customers as well as their own customer support teams […]

Does Fenix offer a cut-off time setting for same-day shipping? Yes, you can specify what time (hours and minutes) of the day you stop shipping orders and delivery is counted from the following day. FenixCommerce Estimated Delivery Dates (EDD) allows retailers to provide a superior pre-purchase customer experience by displaying accurate and personalized estimated delivery […]

Introduction: In the digital age, where the convenience of online shopping has redefined consumer expectations, mastering the intricacies of e-commerce fulfillment has become non-negotiable for retailers aiming for success.  At the heart of a seamless online shopping experience lies the retailer's ability to manage and communicate key dates in the fulfillment process effectively. Even before […]

It is often quite time consuming and resource intensive exercise for the retailers to insure that integrations with carrier APIs are continuing to work seamlessly. This guide provide a scalable solution to the brands, retailers and engineers.