Introduction: In the digital era, where e-commerce and physical stores blend to create a seamless shopping experience, Shopify merchants are embracing innovative solutions to enhance their omnichannel presence. The integration of Shopify POS with FenixCommerce emerges as a powerful strategy, combining the robust sales capabilities of Shopify with the advanced fulfillment optimization features of FenixCommerce. […]
Selecting the right solution for providing estimated delivery dates on your eCommerce store front is critical to improve customer experience. This article gives you the guide to evaluate the solutions and determine what's the right solution for you as a brand.
Introduction: In today's competitive e-commerce landscape, providing an outstanding customer experience is more than a luxury—it's a necessity. Retailers are increasingly turning to sophisticated solutions like FenixCommerce to address critical aspects of the fulfillment process, including estimated delivery dates, proactive post purchase delivery visibility for their customers as well as their own customer support teams […]
Does Fenix offer a cut-off time setting for same-day shipping? Yes, you can specify what time (hours and minutes) of the day you stop shipping orders and delivery is counted from the following day. FenixCommerce Estimated Delivery Dates (EDD) allows retailers to provide a superior pre-purchase customer experience by displaying accurate and personalized estimated delivery […]
Introduction: In the digital age, where the convenience of online shopping has redefined consumer expectations, mastering the intricacies of e-commerce fulfillment has become non-negotiable for retailers aiming for success. At the heart of a seamless online shopping experience lies the retailer's ability to manage and communicate key dates in the fulfillment process effectively. Even before […]
Introduction: The transition from traditional, on-premise legacy Order Management Systems (OMS) to modern, microservices-based architectures is pivotal for e-commerce businesses aiming to enhance agility, efficiency, and customer satisfaction. Systems like IBM Sterling OMS, Oracle Retail Order Management System, and SAP Order Management have historically been the backbone of many businesses' logistics operations. However, these on-premise […]
