Fenix has seen a steady eCommerce growth which is something merchants have been anticipating for years. However, in a completely unforeseen way, the COVID-19 pandemic has fast-tracked eCommerce growth, enabling 10 years of eCommerce growth in just three months, during the first half of 2020. Ecommerce demand continued even in 2021, with sales growth up […]
To reduce the uncertainty of delivery & compete effectively in the eCommerce world, retailers are increasingly expected to offer transparency in delivery dates. More often, companies provide standard shipping times; but they're not very helpful in figuring out when the item will be delivered. It’s difficult for shoppers to go ahead with the purchase decision […]
A recent study by KPMG was largely based on an online survey of 18,430 consumers living in 50 different countries. The purpose of this study is to provide retail companies with global insights into customer behaviors and preferences (Ai-powered). The study concluded that over 23% of millennials prefer to shop in stores instead of online. […]
Thanks to the economic impact of COVID-19, businesses, and consumers across the globe increasingly went online – according to UNCTAD global review report – raising the eCommerce share of global retail trade from 14% in 2019 to about 17% in 2020. Even the 2021 data released by IBM highlighted that the pandemic has accelerated the […]
Along with the many unprecedented changes brought upon by COVID, we are seeing a shift in how DTC companies operate and deliver their products to their customers. There have been 6,378 retail store closures thus far and Coresight estimates that this number will continue to rise to 12,000 by the year end--with a lot of […]
In a short span of time, COVID-19 has altered everyday life for everyone. With social distancing guidelines, people have reconsidered and changed how they shop and get their goods which have led to a shift in consumer mindset. People have now moved to shop online, even more so than before, because of all the closures […]
