FenixCommerce Estimated Delivery Dates (EDD) allows retailers to provide a superior pre-purchase customer experience by displaying accurate and personalized estimated delivery dates on Product Detail, Cart, and Checkout pages. Our platform provides an intelligent automated solution that optimizes delivery dates and shipping options based on real-time customer info, inventory levels, fulfillment locations, product parameters, and […]
Shipping Upgrade Rates Are you currently offering shoppers a way to upgrade their chosen shipping method on your online store? Consider some key statistics from Fenix’s Delivery Operating System which provides some insight into shipping upgrades and customers’ delivery choices: Across the board we see customers upgrading their shipping options 12.5% of the time Toys […]
Shipping may just be the most complex aspect of eCommerce fulfillment. It is a key component of the customer experience which is why it requires time and effort to plan. While you can provide a superior shopping experience, it is your shipping process that enables customers to connect with your products. You’ll need to rely […]
Today’s consumers are always looking for retailers that offer the fastest shipping options when shopping online. Due to their newfound desire for instant gratification (a consequence of the global pandemic), fast shipping is now a highly influential factor in their decision-making. To meet this demand for speedy shipping and delivery, eCommerce heavyweights like Amazon constantly […]
The FenixCommerce post-purchase module is updated with exciting new enhancements to the Branded Tracking pages and Order Status notifications that will empower retailers to turbocharge their delivery experience. Read on! Feature: Enhanced Branded Tracking Page attributes Product Category: Branded Tracking Pages Benefit: Keep customers engaged with robust shipment tracking and delivery notifications Details: Added Tracking […]
There’s so much to learn from Amazon that we could write an entire book on valuable eCommerce nuggets for online sellers based on how this retail heavyweight has conducted its operations over the years. In part one of this two-part series on key Amazon eCommerce lessons for retailers in 2022, we discussed four important areas […]
