Introduction: In today's competitive e-commerce landscape, providing an outstanding customer experience is more than a luxury—it's a necessity. Retailers are increasingly turning to sophisticated solutions like FenixCommerce to address critical aspects of the fulfillment process, including estimated delivery dates, proactive post purchase delivery visibility for their customers as well as their own customer support teams […]

 “FenixCommerce handled 8X+ the normal volume of our clients' website calls at an average response of 250 milliseconds (0.25 seconds or slightly faster than the average human's response time).” What's better during BFCM than Superfast-loading websites?  Superfast-loading websites that rely on SaaS platforms to handle Superhigh-volumes with 100% uptime! In online retail, the importance of […]

E-commerce has become the dominant force in the retail world over the last decade. With the onset of the COVID-19 pandemic, online shopping has surged even more quickly, with customers flocking to e-commerce sites for everything from groceries to luxury items and for online Retailers, driving down customer acquisition costs (CAC). However, in the last year, as more […]

Congratulations! You’ve finally been able to design and optimize a pre-purchase shopping experience that’s driving loads of customers to your cart checkout page. Your eCommerce checkout is where the money is and a great opportunity to collect valuable customer data. This is your make-it-or-break-it moment and you have just one job: To create an eCommerce […]

Let’s face it! Your website product page design is arguably one of the biggest factors on which customers will hinge their decision-making. The evidence is there to prove it. Its entire layout and content are what will either compel visitors to add the product to their cart or lead them to exit your online store […]

Customer engagement after the sale is more important than ever. A personalized post-purchase experience can empower retailers and direct-to-consumer eCommerce businesses to convert today's buyers into loyal, repeat customers. Branded Tracking Pages powered by FenixCommere give you the opportunity to add more value to your customers' shopping experiences, create a fully branded shopping experience for […]