Providing your customers with an experience they won’t forget in a hurry is the secret sauce that converts them into loyal repeat buyers. But creating that superior experience requires you to first get it right with shipping and delivery.  Your ability to deliver in a way that matches customer expectations at all times is affected […]

At FenixCommerce we believe in partnering with our clients. We also believe in our product and its ability to deliver a superior customer experience and drive profit for our clients.  We also know that vendors should do more for their clients. Why should we be rewarded just for implementation? We believe we should be rewarded […]

There’s so much to learn from Amazon that we could write an entire book on valuable eCommerce nuggets for online sellers based on how this retail heavyweight has conducted its operations over the years.  In part one of this two-part series on key Amazon eCommerce lessons for retailers in 2022, we discussed four important areas […]

“We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient.”  - Jeff Bezos Who hasn’t heard of Amazon eCommerce?  Amazon began its journey in 1994 but has since risen to become a global heavyweight in the world […]

If you're looking to switch your third-party logistics (3PL) provider, then you already recognize a straightforward fact: No two 3PL logistics companies are the same. Of course, by now, you know a lot about what to expect in terms of processes and costs when outsourcing your retail order fulfillment operations.  At some point, you might […]

eCommerce business owners face several marketing challenges along with shipping today. There are so many challenges that make it hard to get your products to your customers on time. That’s why you must seek proactive shipping solutions. Seeing that the landscape has become much harder for retailers and  brands to thrive, the big question remains: […]