For many online customers, the time frame when a package can be shipped and delivered can be the make-it-or-break factor between a conversion or an abandoned cart. In today's marketplace, online shoppers are increasingly demanding not just affordable shipping rates, but also faster options. That's exactly why we realize the importance of Estimated Delivery Dates. […]

Did you know after receiving order tracking details online shoppers track their orders 6-8 times before delivery? Can you believe shipping confirmation emails have one of the highest engagement rates?  Seriously! It's true. According to a Convey survey, 99% of consumers expect communication from retailers in the post-purchase phase, which is the most anxious stage […]

In a short span of time, COVID-19 has altered everyday life for everyone. With social distancing guidelines, people have reconsidered and changed how they shop and get their goods which have led to a shift in consumer mindset. People have now moved to shop online, even more so than before, because of all the closures […]