Ecommerce conversion rate optimization (CRO) is the process of improving your website's performance and making it more appealing to potential customers. The goal is to increase your profits by making sure as many people who visit your site will buy something from it. This doesn't mean that eCommerce businesses have to spend money on advertising […]
Shipping is a crucial part of the customer experience, but it often gets overlooked. In fact, customers often expect faster shipping times than retailers deliver. Shipping is also one of the biggest factors that determine whether a buyer will purchase from your brand or not. The good news is that there are many ways to […]
Backorders and preorders are essential components of any retailer’s inventory management strategy. They contribute to: Increasing customer satisfaction Ordering the appropriate supply for the demand Improving sales Let’s discuss their differences and how you can manage them in FenixCommerce. What are Backorders? Backorders occur when a customer placed an order for an item that you […]
It's estimated that this year's Cyber Monday will bring in $11.2 billion in online sales this year and it's no wonder why: Cyber Monday is a great opportunity for retailers to capture shoppers who are looking to make purchases while they're browsing around at home or work. But with so much competition out there—and with […]
What is Checkout Abandonment? When a shopper adds an item(s) to their cart, enters their personal and credit card information in the checkout stage, and then decides not to complete their purchase, this is referred to as checkout abandonment (whether they have an account or as a guest checkout) Why is checkout abandonment a problem […]
It’s never too early to think about the holidays. For many brands, the holidays are the busiest time of the year. The holiday cheer and increased spending across the world bring in more revenue and, of course, more challenges, mishaps, and potential headaches for E-Commerce brands. To ensure a cheerful, smooth holiday season, planning ahead […]
