August, 24 2022
At FenixCommerce we believe in partnering with our clients. We also believe in our product and its ability to deliver a superior customer experience and drive profit for our clients.
We also know that vendors should do more for their clients. Why should we be rewarded just for implementation? We believe we should be rewarded only for success. So if we believe all of this, where does that leave us?
Well, we are going to put our money where our mouth is.
Introducing the Fenix Free Subscription Program:
For clients currently on Shopify, the Free Subscription Program allows you to receive all the benefits of Fenix’s Estimated Delivery Dates (EDDs) and Carrier Rate Shopping at ZERO COST, as well as utilize customer upgrade behavior & carrier cost assignment technology to drive additional profit for you.
This program is unlike anything other delivery experience platform companies offer and provides tangible proof of FenixCommerce’s commitment to partnering with retailers to help them deliver better, every step of the way.
Retailer benefits include:
The Fenix Free Subscription Program is powered by FenixCommerce’s proprietary technology that allows it to assign the same carrier service to different shipping options. This then allows retailers to upcharge for the benefits of an estimated delivery date, and prioritization in the shipping queue, while keeping carrier costs the same. Having an estimated delivery date promise at the order level, allows retailers to easily prioritize their orders instead of first in first out. This is how the incremental revenue is driven for retailers.
Don’t believe us? Don’t take our word for it.
“We didn’t realize we were leaving incremental revenue on the table. Having EDD’s across the board is great, but most customers will still choose the cheapest shipping option at checkout. This premium upgrade feature made it so that customers were incentivized to upgrade (since the lower option no longer has EDD's) this is a game changer for us - we are picking up true incremental revenue and profit now from this unlock. Fenix is the only company that actually has the backend technology to implement something like this.” - Johnathan Snow, Co-Founder of Klora
This service is now available to the over 1 million brands currently on Shopify, offering a zero-cost way to provide a superior customer experience.