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March, 17 2024
Yes, you can specify what time (hours and minutes) of the day you stop shipping orders and delivery is counted from the following day.
FenixCommerce Estimated Delivery Dates (EDD) allows retailers to provide a superior pre-purchase customer experience by displaying accurate and personalized estimated delivery dates on Product Detail, Cart, and Checkout pages.
Our platform provides an intelligent automated solution that optimizes delivery dates and shipping options based on real-time customer info, inventory levels, fulfillment locations, product parameters, and carrier contracts.
In this blog, we will elaborate on the popular FAQs on Estimated Delivery Dates (EDD).
The estimated delivery date is the day when an order will be delivered to the customer.
Fenix has out of the box integration with Shopify, Shopify Plus, BigCommerce, and WooCommerce. For merchants on these platforms, we can implement Fenix EDDs in 2 weeks.
For other platforms and custom eCommerce storefronts, it may take up to 4 weeks to go live with Fenix EDDs.
Yes, FenixCommerce will show accurate EDDs for all your shipping options.
Below input data is considered while calculating EDDs for shoppers:
Yes, you can add non-working days and a list of holidays from Fenix Business Console. Non-working days and list of holidays will be taken into account when calculating EDDs.
Yes, you can specify what time (hours and minutes) of the day you stop shipping orders and delivery is counted from the following day.
FenixCommerce is very flexible in the types of delivery estimates that can be displayed to shoppers. You can choose from the following options available in the business console:
In the case when the shopper has multiple items in the order, EDD can be calculated from the below available options:
Yes, you can add buffer days to delivery estimates. Additional delivery estimates can be configured for:
Yes, you can configure FenixCommerce to block delivery estimations for:
Yes, you can set threshold time in hours for the “Order By” message
Yes, you can customize the “Order By’ message on both the Product Detail and Cart pages. You can also have the same message for both pages.
In addition, you can also have different “Order By” messages displayed to shoppers below and above the cut-off times.
Yes, you can add buffer days to specific carrier services from the business console. The buffer days will be taken into account when calculating delivery estimates.
Yes, you can add lead time in hours for order processing in fulfillment locations. The lead time will be taken into account when estimating delivery dates.
Yes, you can set different pickup times for different carrier services through the business console.
Yes, you can easily make the carrier not in use as Inactive from the business console.
Yes, you can easily make the carrier service(s) not in use as Inactive from the business console.
Yes, you can easily make a fulfillment location not in use as Inactive from the business console.
Yes, you can configure the time zone for every fulfillment location. FenixCommerce will calculate the delivery estimates accordingly.
Yes, you can select the delivery date format from the business console.
Yes, you can set lead time in days for specific products on the Products screen in the business console. FenixCommerce will accommodate this lead time while calculating the delivery estimates for the product.
Yes, delivery estimates can also be displayed for out of stock products. You will have to configure the “Future Available Date” for the SKUs from the Inventory screen in the business console.
Fenix will calculate the estimated delivery date by taking into account the future availability date of the SKU.
Author: Akhilesh Srivastava
Founder and CEO of FenixCommerce
