Congratulations! You’ve finally been able to design and optimize a pre-purchase shopping experience that’s driving loads of customers to your cart checkout page. Your eCommerce checkout is where the money is and a great opportunity to collect valuable customer data. This is your make-it-or-break-it moment and you have just one job: To create an eCommerce […]
Let’s face it! Your website product page design is arguably one of the biggest factors on which customers will hinge their decision-making. The evidence is there to prove it. Its entire layout and content are what will either compel visitors to add the product to their cart or lead them to exit your online store […]
The overall experience you provide to customers in your eCommerce business is simply a summation of the different stages that they must get through in their journey with you. The pre-purchase phase is one of such crucial stages and will most likely be at the forefront when planning out the entire customer journey. This stage […]
Ecommerce conversion rate optimization (CRO) is the process of improving your website's performance and making it more appealing to potential customers. The goal is to increase your profits by making sure as many people who visit your site will buy something from it. This doesn't mean that eCommerce businesses have to spend money on advertising […]
Customer engagement after the sale is more important than ever. A personalized post-purchase experience can empower retailers and direct-to-consumer eCommerce businesses to convert today's buyers into loyal, repeat customers. Branded Tracking Pages powered by FenixCommere give you the opportunity to add more value to your customers' shopping experiences, create a fully branded shopping experience for […]
Shipping is a crucial part of the customer experience, but it often gets overlooked. In fact, customers often expect faster shipping times than retailers deliver. Shipping is also one of the biggest factors that determine whether a buyer will purchase from your brand or not. The good news is that there are many ways to […]
