Introduction: The transition from traditional, on-premise legacy Order Management Systems (OMS) to modern, microservices-based architectures is pivotal for e-commerce businesses aiming to enhance agility, efficiency, and customer satisfaction. Systems like IBM Sterling OMS, Oracle Retail Order Management System, and SAP Order Management have historically been the backbone of many businesses' logistics operations. However, these on-premise […]

FenixCommerce helps Dermalogica increase conversion and since launch have virtually eliminated split-shipments, driving impact to their eCommerce business within weeks of deploying the Fenix platform.  Dermalogica improved its conversion by 19% in the first 30 days of deploying Fenix Commerce’s Order Experience platform, displaying delivery dates on Product Description, Cart, and Checkout pages.   “We knew […]

 “FenixCommerce handled 8X+ the normal volume of our clients' website calls at an average response of 250 milliseconds (0.25 seconds or slightly faster than the average human's response time).” What's better during BFCM than Superfast-loading websites?  Superfast-loading websites that rely on SaaS platforms to handle Superhigh-volumes with 100% uptime! In online retail, the importance of […]

Explore multi-carrier shipping's pivotal role in eCommerce. Learn from experts, optimize strategies, enhance customer experience, and cut costs by 10-25%

Discover how optimizing your e-commerce delivery experience can skyrocket your conversion rates. Learn the top strategies for CRO through customer-centric shipping solutions. Conversion Rate Optimization: Unlocking E-Commerce Growth Through Shipping and Superior Delivery Experiences The Critical Connection Between Customer Loyalty, Delivery Experience, and Conversion Rates In today's digital marketplace, a seamless delivery experience is more […]

In the world of e-commerce, customer acquisition cost (CAC) is a crucial metric that determines the effectiveness of marketing and sales strategies. However, reducing CAC is not the only way to improve profitability and achieve sustainable growth. Retaining customers and building brand loyalty is equally important, and the delivery experience plays a significant role in […]