Selecting the right solution for providing estimated delivery dates on your eCommerce store front is critical to improve customer experience. This article gives you the guide to evaluate the solutions and determine what's the right solution for you as a brand.

Thanks to the economic impact of COVID-19, businesses, and consumers across the globe increasingly went online – according to UNCTAD global review report – raising the eCommerce share of global retail trade from 14% in 2019 to about 17% in 2020. Even the 2021 data released by IBM highlighted that the pandemic has accelerated the […]

According to the latest research report from FedEx/Internet retailer, almost 70% of online purchases are delivered to customers within 3-4 days, which is great news in itself and retailers should be proud of this. However, when you look at this metric in conjunction with yet another critical metric, which is that about 80% of the […]

Online retailers and eCommerce stores typically see sales jump over the holiday season. Nonetheless, afterward, the buying fever subsides, and it’s not just your imagination. According to INC, February is among the slowest months for business in the United States.  If you want to avoid the post-holiday season spending slump, you've found the right place. […]

FenixCommerce helps Dermalogica increase conversion and since launch have virtually eliminated split-shipments, driving impact to their eCommerce business within weeks of deploying the Fenix platform.  Dermalogica improved its conversion by 19% in the first 30 days of deploying Fenix Commerce’s Order Experience platform, displaying delivery dates on Product Description, Cart, and Checkout pages.   “We knew […]

In the world of e-commerce, customer acquisition cost (CAC) is a crucial metric that determines the effectiveness of marketing and sales strategies. However, reducing CAC is not the only way to improve profitability and achieve sustainable growth. Retaining customers and building brand loyalty is equally important, and the delivery experience plays a significant role in […]