What is the Fenix alternative for your business?

E-commerce teams choose Fenix over Narvar. Show your online shoppers you’re dedicated to providing a pleasant experience from their first click to delivery while building their confidence and loyalty in your brand.

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Difference #1

Fenix notifications and tracking pages allow customization and it doesn’t require any external technical intervention.

Fenix is designed to be plug and play. Our shipping notifications and tracking pages don’t required any code.

The set up process is customized and will likely require external technical intervention that may delay launch.
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Difference #2

Launch it fast. With Fenix everything is already set up, nothing to do. Just to connect your CMS.

Fenix offers a plug-and-play solution that seamlessly integrates within your tech stack and can be up and running within a week.
Adding other functionalities or integrations beyond the primary post-purchase features and outside the basic package can be costly.
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Difference #3

Fenix pricing is clear and fully transparent with no hidden costs.

The Fenix pricing plan is fully transparent and available on the website, with no hidden or additional fees.
Narvar's pricing is not displayed on the website, but is based on a tiered system.
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Difference #4
Seamless experience. Fenix is natively connected to a growing ecosystem of tools that can be fed and enhanced with shipment data.
Fenix is natively integrated into the most successful eCommerce platforms, marketing, and customer service software. It only takes a minute to install our apps. No code is required.
Narvar doesn’t provide full autonomy on changing your account parameters; it will require technical intervention from your CSM or an agency.
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See what others say about us

Are we really the best Fenix alternative? Don't take our word for it.

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Party Expert

Amazon Style - Best app for delivery estimates on PDP and Checkout. There's a lot of customizations available based on shipping options and carriers, and they have also excellent customer support...

Femme Detox

FENIX has changed the game for our brand's customer experience. FENIX instantly increased our conversion rate since we now display transparent, accurate shipping times. We also have now been able....

Giant Outdoor Chess

We've been thrilled with the effectiveness and accuracy of Fenix's projected arrival dates for our customer's orders. The app is effective for both Freight and Parcel Services. We recommend you give Fenix a try..


It took a little while to fully integrate this app with our tech stack, but it was worth it. We've seen a significant uptick in conversion rate with new users since installing it..

William Painter

Fenix has been a great partner! Every time we have a question they get back to us immediately and also make sure we understand everything completely...

Tubby Todd Bath Co.

Fenix has been a great add to our site thus far. We changed a few different things at the same time and so it's tough to tell how much of our improved conversion might be attributable to Fenix....

Knifewear - Handcrafted Japane

We installed Fenix Commerce late last year and the team was amazing at getting us set up fast during the Christmas period and helping us mitigate support tickets....

Baloo Living

We originally added Fenix because of the functionality of giving customers a smarter ETA for their orders and having more control over our expedited shipping offerings. However, one of the....

Charge Bikes

The Fenix application is a great addition to our sites for providing delivery estimates on PDP and Checkout pages. We needed a way to give customers an estimated shipping date and this app does exactly that...

Ecommerce is in our DNA.
Features built for you.

If your business is global, your eCommerce tools should be too. We support the 11 major global languages.
Advanced analytics
Track key metrics and develop custom dashboards to monitor your carriers' performance.
Smart delivery estimates that detect late packages and automatically update during the delivery process.
Automated surveys
Customers automatically receive surveys upon delivery with smart routing for self resolution.
Shipping updates
Engage with your customers during their delivery with automated shipping updates at every step without writing a line of code.
Multi-store connection
You can have multiple widgets in Zendesk, each with a different Key Shipup API.

Yes, we’re the Narvar alternative for your business.

Book a demo today and lets discuss how we can help.
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