Here's a question that might keep you up at night: What if I told you that 69.99% of your potential customers are walking away from their carts, and most ecommerce brands are fighting this battle with the wrong strategy entirely? Most retailers treat cart abandonment like a house fire—they focus on damage control after the […]
CHICAGO, IL — September 9, 2025 — Fenix Commerce, the leading Delivery Management Platform for ecommerce growth, announced today at Parcel Forum Chicago a new partnership with OnTrac to launch 7-Day Play, a first-of-its-kind solution that combines OnTrac’s coast-to-coast, seven-day-a-week parcel network with Fenix’s AI-powered predictive delivery promises. Trusted by innovative retailers including Vuori, Dermalogica, and Bombas, Fenix […]
New collaboration delivers data-driven intelligence across the post-purchase journey — enabling retailers to analyze how delivery performance impacts return rates and optimize profitability Washington, D.C. – June 3, 2025 – Optoro, the leading software provider for retail returns, and Fenix Commerce, a leader in delivery management, announced a new partnership to offer retailers and brands […]
At Fenix Commerce, we’ve been thinking a lot about Generative AI — not just what it can do, but what it demands from your organization in order to deliver on its promise. Everyone wants to plug LLMs into their workflows. But here’s a truth we’ve seen over and over again, especially in eCommerce: Most data […]
In tech circles — especially here in Silicon Valley — there’s a pervasive narrative around AI that I believe does more harm than good. Right now, SaaStr is leading the charge. We reject that idea. We reject it not because AI can’t automate certain tasks. Of course it can. But because using AI solely to […]
Why Your Shipping Should Be in the Spotlight Ever notice how Amazon doesn't just offer fast shipping - they market the heck out of it? There's a good reason for that! In today's e-commerce world, your delivery promise isn't just a logistics detail tucked away on your FAQ page. It's a powerful marketing weapon that […]
