Everyone wants to plug large language models (LLMs) into their e-commerce stack. But there’s an uncomfortable truth most teams eventually run into: Most e-commerce data is not AI-ready. This FAQ breaks down what “getting your data house in order” really means before you invest heavily in GenAI. 1. Why should I think about data before […]

Cart abandonment still keeps a lot of e-commerce leaders up at night. Nearly 70% of potential customers walk away after adding items to their cart, yet most brands are still fighting this battle with post-abandonment tactics instead of preventing it earlier in the journey. This FAQ breaks down what’s really driving cart abandonment today, and […]

For years, e-commerce strategy has centered on one assumption: faster delivery equals higher conversion. Same-day, next-day, two-hour windows, retailers have poured money into shrinking delivery timelines to keep up with Amazon. But new research shows that speed is no longer the winning factor it once was. Customer priorities have shifted, and many brands haven’t caught […]

Here's a question that might keep you up at night: What if I told you that 69.99% of your potential customers are walking away from their carts, and most ecommerce brands are fighting this battle with the wrong strategy entirely? Most retailers treat cart abandonment like a house fire—they focus on damage control after the […]

CHICAGO, IL — September 9, 2025 — Fenix Commerce, the leading Delivery Management Platform for ecommerce growth, announced today at Parcel Forum Chicago a new partnership with OnTrac to launch 7-Day Play, a first-of-its-kind solution that combines OnTrac’s coast-to-coast, seven-day-a-week parcel network with Fenix’s AI-powered predictive delivery promises. Trusted by innovative retailers including Vuori, Dermalogica, and Bombas, Fenix […]

New collaboration delivers data-driven intelligence across the post-purchase journey — enabling retailers to analyze how delivery performance impacts return rates and optimize profitability Washington, D.C. – June 3, 2025 – Optoro, the leading software provider for retail returns, and Fenix Commerce, a leader in delivery management, announced a new partnership to offer retailers and brands […]