Use real-time, aggregated order intelligence to avoid late deliveries and optimize operations
Analyze historic performance to isolate the attributes of delivery date estimate misses, troubleshoot issues, and identify root causes, whether they lie in your fulfillment process or with the carrier.
Ensure you are always choosing the right carrier for your specific requirements by analyzing every aspect of carrier and service-level performance, including cost, actual vs estimated delivery times, and delivery zone.
Fenix provides pre-built APIs and supports
all major eCommerce platforms.
Personalize shopper pick up and shipping options with clear and accurate delivery options, dates, and costs
Offer shipping or pickup-related promotions based on customer, inventory, or product parameters
Optimize fulfillment location and order routing and lower shipping costs while maintaining SLAs
The report talks about four areas you can focus on in order to provide a better customer experience, improve conversion, and stick to your shipping budget–even if you can’t give every shopper “fast and free” shipping.
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