Fenix Commerce exists to help brands build and maintain personalized, transparent, mutually beneficial relationships with their customers.
Transparency is central to our mission—and our solutions. FenixCommerce is built on the value that can be created when sellers are transparent with their buyers regarding order delivery times and prices. Underlying this practical application is our unwavering belief that transparency must drive our every interaction—with our clients, our partners, our shareholders, and among our employees.
We believe our collective experience uniquely positions us to provide—and continuously improve—the most powerful, value-creating intelligent business solutions that can be built using state-of-the-art technology. We pledge to you that we will leverage and develop new technologies to continuously innovate, improve, and pursue excellence in all of our solutions.
Integrity has been popularly defined as “doing the right thing when no one is watching”. At Fenix the goal of everything we do is to create more value for our clients than we create for ourselves. If we ever become aware that we are not living up to this promise, we will proactively work to make it right.
We say what we mean—with positive intentions, sincerity, and tact—to our clients, partners, teammates, shareholders, and everyone we interact with on a personal or professional basis. With our clients especially, we are committed to communicating what they need to know—not what they might want to hear.
We respect one another deeply enough to challenge one another—and more importantly, to take a challenge as a positive, and to accept that when our ideas are successfully challenged, it often requires us to evolve our own thinking. Our mutual respect means that we embrace the best solution for our clients, our partners, and our firm, rather than dwelling on decisions that don’t go our way.
To be transparent, have integrity, act authentically, pursue excellence, and demonstrate mutual respect all require one common enabler: courage. It’s the foundational value that all of our employees must possess to allow them to embrace all of our other values, and to pursue our mission.